1st Central Insurance Management Ltd - About Us

 About 1st Central

1st Central Values

Our staff and their story

First Central Insurance Management Ltd, part of the First Central Group, is a UK based intermediary, selling car insurance and associated products to the UK market.  The 1st Central brand was launched in 2008 and has sold over 1 million policies through price comparison websites and www.1stcentralinsurance.com.
From 62 people in one office, we now have a team of 500 across three offices in Haywards Heath, West Sussex where we have consistently been recognised as a top local employer, winning several 'Employer of the Year' titles.
Our product and marketing have evolved too, with 1st Central fast becoming a household name - we launched our first TV advert at the end of 2013.
It's an exciting time to join us and we are currently recruiting across multiple teams.  View our vacancies or send any speculative CVs to recruitment@1stcentral.co.uk 
Our aim at 1st Central is to sell profitable general insurance products and successfully meet the needs of policyholders, shareholders and employees.
We believe in treating customers fairly and our vision and values underpin this:
  • we work together to meet the needs of our customers
  • we are honest and straightforward
  • we strive to get things right first time
  • we treat our customers and each other with dignity and respect
  • we nurture the individuals within our team to grow with the business.
I joined 1st Central in May 2008 and have watched the business grow from strength to strength. Here we are about ‘1st’ for fun and a friendly environment, with a positive influence for ongoing improvement being ‘Central’ to the customer, the business and the employee.
Daryl Training Manager
1st Central is a rapidly expanding Company with ambitious business goals which means that there are plenty of opportunities to develop your skills. I started in the Customer Service call centre where I gained lots of experience, and have since moved to a new role in Customer Relations.
George Customer Relations Agent